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Winning Sales Force Profiles:
1999 World Class Sales Awards

 
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American Honda Motor Co.
Automatic Data Processing
CDW
Hill-Rom
Hoffman-LaRoche, Inc.
Huntsman Chemical Corp.
Motion Industries, Inc.
O'Neal Steel, Inc.
Reynolds & Reynolds
SBC Communications
Standard Motor Products
World Class Sales Award

WORLD CLASS
SALES AWARD
STUDY 3:

What Customers Want
Awards Ceremony
Overall Rankings
Industry Rankings
"Best of the Best" Article
Winning Sales Force Profiles
RESEARCH SPONSORING PARTNERS:

ACDelco

AT&T Middle Markets

Bird Technologies Group

Boise Cascade Office Products

General Motors Service Parts Operations

Mark IV Industrial, Dayco Industrial Division

Reynolds & Reynolds APG

Selling Power

Target Marketing Systems, Inc.

United Parcel Service

 

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AMERICAN HONDA MOTOR CO., INC.

American Honda began in 1959 as a small motorcycle store in Los Angeles.

In 1970 Honda introduced its first car in the United States.

By 1982 they began producing cars in a new auto plant in Marysville, Ohio, making Honda the first Japanese automobile company to manufacture in the US.

By 1988 the first American-made Honda was exported to Japan and by 1998 Honda began exporting cars to Europe that were designed, engineered and produced exclusively in the US.

By 1994 Honda had exported over 100,000 vehicles from the US to 36 countries.

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AUTOMATIC DATA PROCESSING (ADP)

ADP provides computerized transaction processing, data communications, and information services worldwide to over 400,000 clients.

Employer Services, Brokerage Services, Dealer Services and Claims Services are the Company’s four largest businesses.

1998 was a banner year as ADP extended its unparalleled record of growth by reporting its 148th consecutive quarter of record highs in both revenue and earnings per share:

  • Employer Services paid a record 30 million workers on payday worldwide, and moved over $300 billion, electronically.
  • Brokerage Services processed over 160 million trades and now conducts the transaction processing for half of the major firms that offer trading services on the Internet.

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CDW

CDW, a Forturne 1000 company, is the country’s leading direct marketer of brand name computer products including PC’s, peripherals, software and accessories. They offer customized computing solutions for business and consumers nationwide.

CDW is the No.1 authorized direct source of Compaq, Computer Associates, IBM, Microsoft, Toshiba and other top name brands.

Founded in 1984 as a one-man, home-based business, CDW today employs more than 1,400 co-workers whose efforts generated net sales of $1.6 billion for the trailing twelve months ended September 30, 1998.

CDW’s pioneering direct sales model offers personalized expertise through one-on-one relationships with highly-trained, knowledgeable account managers; telephone support, and more than 60 factory-trained and A+ certified technicians on staff. CDW ranks No. 36 on Fortune’s 100 Best Companies To Work For in America.

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HILL-ROM

Hill-Rom Company, Inc., a division of Hillenbrand Industries, headquartered in Batesville, Indiana, is a recognized leader in the worldwide healthcare community. Established in 1929.

Hill-Rom provides service, support, and products, ranging from beds and therapy surfaces to communication systems and medical gas management systems, throughout the healthcare continuum.

Hill-Rom’s manufacturing facilities are located in Batesville, Indiana, South Carolina, Pennsylvania, Georgia, England and France.

Hill-Rom has service centers, subsidiaries and representatives located throughout the world.

From the hospital to long-term care, to home care, from infants to the elderly, all over the world, Hill-Rom is helping to improve functional health outcomes, enhance the quality of care and reduce costs throughout the care process.

They help patients, the elderly and their caregivers.

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HOFFMAN-LaROCHE, INC.

Headquartered in Nutley, NJ, Hoffman-LaRoche is the U.S. affiliate of the Roche holding LTD of Basel, Switzerland.

The pharmaceutical division of Roche is the 5th largest pharmaceutical company in the world and accounts for 65% of its sales.

They have over 50,000 employees worldwide (nearly 1/3 in North America) and have produced annual sales growth of 17%.

As a research intensive healthcare company, Roche has discovered, developed and introduced numerous important prescription pharmaceuticals.

Recognized for excellence in bio-technology, Roche is a world leader in chain reaction technology, diagnostics, biomedical research, forensics, and environmental testing.

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HUNTSMAN CHEMICAL CORPORATION

The Huntsman roots date back to 1970 and the formation of Huntsman Container Corporation, which pioneered more than 80 innovative plastic packaging products.

In the early 1980's, with the creation of Huntsman Chemical Corporation, Jon Huntsman integrated into the production of polystyrene, plastic resin in the United States and England.

During the 1980's and '90's, Huntsman purchased plants and divisions from:

  • Hoechst Celanese
  • As well as Australia's largest petrochemical complex
  • An EPS facility in France
  • Texaco Chemical Company
  • Baker Performance Chemical Company
  • Deerfield Plastics
  • United Films Corporation
  • Rexene Corporation, Amoco Chemical Company's polystyrene business
  • Nova Chemical
  • The polypropylene division of Eastman Chemical Company
  • And businesses of Monsanto Company

Huntsman has experienced additional growth in facilities in Armenia, Canada, China, The Ukraine, Singapore and various parts of the United States.

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MOTION INDUSTRIES, INC.

Motion Industries, Inc., is the world’s largest supplier of bearings, as well as mechanical, electrical, and fluid power parts.

The company, which is a wholly-owned subsidiary of Genuine Parts Company, provides quality products and services through a network of 440 branch operations and eight distribution centers in 43 states and Canada, as well as through an affiliate distributor relationship in Mexico.

All major distribution centers are ISO 9002 certified. The network serves more than 150,000 industrial companies throughout North America, including some of the largest manufacturers in the automotive, iron and steel, chemical, oil, and pulp and paper industries among others.

This is Motion's second trip to the World Class Sales Awards, having won in Chally’s first Benchmark World Class Sales research effort in 1994.

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O'NEAL STEEL, INC.

O’Neal Steel is the #1 private metals services company in the US.

The company sells a full range of metal products -- including angles, bars, beams, coil, pipe, plate, and sheet -- made from aluminum, brass, bronze, and various steels.

It also offers such metal-processing services as cutting, punching, forming bending, and machining.

O’Neal Steel has more than 30 plants in the South, Midwest, Southwest, and the Mountain region.

The family-owned company was founded in 1922 in Alabama; it has expanded largely via mergers and acquisitions.

During WWII, O’Neal Steel made bombs used by the US military in the Pacific theater, and was honored by the US Government.

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REYNOLDS AND REYNOLDS COMPANY -
AUTOMOTIVE MANAGEMENT SOLUTIONS

Reynolds & Reynolds is North America’s leading provider of information management systems to automobile dealers.

Reynolds’ systems and software applications help dealers increase productivity and profits, streamline operations and drive higher levels of customer satisfaction and retention.

Through the years, their ability to consistently deliver leading edge business solutions and award-winning customer support has made Reynolds one of the industry’s most highly recognized and trusted companies.

The company’s five-year consolidated annual growth rates are impressive:

  • Revenues 16.5%
  • Net income 18.9%
  • Earnings per share 21.5%

Reynolds & Reynolds was also featured in the book by Ram Charam and Noel Tichy, titled Any Company Can be a Growth Company.

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SBC COMMUNICATIONS INC.

SBC provides local phone service in seven top metropolitan areas.

They provide wireless phone service to 6.5 million people in some 75 markets.

They provide Internet access, and paging.

Subsidiaries and brands include Cellular One, Nevada Bell, Pacific Bell, Southern New England Telecommunications, and Southwestern Bell.

Overall, SBC has 36.9 million local-access lines in Arkansas, California, Connecticut, Kansas, Missouri, Nevada, Oklahoma, and Texas.

The company has stakes in telecom businesses in 10 countries outside the US. SBC has also agreed to buy Chicago-based Ameritech in a deal that would create the US’s largest local telephone company.

In 1997, Sales grew to over $24 billion, a one year sales growth of 78.8%.

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STANDARD MOTOR PRODUCTS

Standard Motor Products is one of the largest auto aftermarket manufacturers in the world. Standard is now a public corporation, with 1,700 stockholders.

The company is headquartered in Long Island City, NY, with more than 20 factories and distribution centers throughout the US, Puerto Rico, Canada, Europe and the Far East.

They supply parts for all makes of cars and trucks - domestic and imported, new as well as older vehicles.

Their parts are sold throughout the US, Canada, Central and South America, Europe and Asia, by traditional warehouse distributors and auto parts stores, as well as major retail stores.

Their parts are installed by professional service dealers and by experienced do-it-yourselfers.

For these customers, Standard has established the Standard Plus Club as a membership organization of 15,000 professional service dealers. Technician members of the Club have exclusive access to telephone hot lines.

They receive quarterly mailings of Tech Tips and Product Info Newsletters, and have special pricing on technical seminars, manuals, instructional videotapes and other training materials.

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