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Rankings by Industry - 1999 World Class Sales Awards

Excerpted from the Jan./Feb. 1999 issue
of Selling Power

Back to 1999 Winners main page

Automotive Aftermarket Office Productivity
Auto Parts (OEM) Office Supplies
Chemicals Paper & Business Forms
Computers & Software Pharmaceuticals
Electronics Primary Metals
Freight / Delivery Rubber
Health Care Telecommunications
Maintenance, Repair & Operations

Standard Motor Products

Standard Motor Products award presentation
(click on image for larger version)
Automotive Aftermarket  

Total Ratings:  1858
Segment Rank Company Name Average Customer Rating Size of Sales Force SP 400 Rank* Sales Volume (Billions) World Class Sales Rank
1 Standard Motor Products, Inc. 88.50 260 - .59 36
2 Detroit Diesel Corp. 88.44 NA - 2.23 39
3 Tenneco, Inc. 88.15 1370 M79 7.50 43
4 Dana Corporation 87.45 2800 M43 9.12 54
5 AlliedSignal, Inc. 87.33 2500 M47 15.10 62
6 ACDelco 86.61 500 M163 26.32 78
7 Cooper Industries, Inc. 85.39 1100 M98 5.36 93
8 NAPA 83.70 NA - NA 113
9 Motorcraft 81.55 NA - NA 124
10 Federal-Mogul Corp. 80.39 290 - 2.71 128
 
TOP

Auto Parts (OEM)

Total Ratings:  751
Segment Rank Company Name Average Customer Rating Size of Sales Force SP 400 Rank Sales Volume (Billions) World Class Sales Rank
1 Honda Motor Company Ltd. 94.00 71 - 46.00 1
2 GM Parts 92.20 290 - NA 2
3 Chrysler Corp. 90.22 1650 M63 64.40 13
4 Toyota Motor Corp. 89.20 60 - 88.47 19
5 Volvo AB 89.13 NA - 25.00 20
6 Subaru of America, Inc. 88.64 NA - NA 29
7 Mazda Motor Corp. 87.43 NA - 15.34 56
8 Ford Motor Company 85.94 4822 M18 149.90 85
9 Isuzu 84.78 NA - 13.52 100
10 Nissan Motor Co., Ltd. 84.57 80 - 27.19 104

* SELLING POWER RANK:  M = MANUFACTURING;  S = SERVICE
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Huntsman Chemical Corp.
Huntsman Chemical Corp. award presentation
(click on image for larger version)

Chemicals

Total Ratings:  1459
Segment Rank Company Name Average Customer Rating Size of Sales Force SP 400 Rank Sales Volume (Billions) World Class Sales Rank
1 Huntsman Chemical Corp. 90.25 NA - 4.75 11
2 Sun Chemical Corp. 90.00 NA - NA 14
3 M.A. Hanna Co. 89.06 525 M159 2.30 22
4 3M 88.04 3100 M35 15.00 44
5 GE Plastics Division 87.80 600 - 6.70 50
6 Dow Chemical Company 87.37 2000 M53 19.30 60
7 Exxon Corp. 87.10 NA   127.70 67
8 Ashland, Inc. 86.93 1300 M80 9.00 70
9 DuPont 85.59 3775 M31 46.20 90
10 Bayer Corporation USA 85.50 4200 M26 NA 91

* SELLING POWER RANK:  M = MANUFACTURING;  S = SERVICE
 

CDW Computer Centers, Inc.
CDW Computer Centers, Inc. award presentation
(click on image for larger version)

Computers & Software

Total Ratings:  1322
Segment Rank Company Name Average Customer Rating Size of Sales Force SP 400 Rank Sales Volume (Billions) World Class Sales Rank
1 CDW Computer Centers, Inc. 88.28 NA - 1.28 42
2 Insight Enterprises, Inc. 87.43 NA - .80 56
3 Dell Computer Corp. 87.42 NA - 15.20 58
4 Reynolds & Reynolds Co. 86.67 1215 M87 1.52 74
5 Gateway 2000, Inc. 86.35 1300 M81 6.83 82
6 Hewlett - Packard Co. 85.67 5000 M15 46.60 89
7 IBM 85.22 10000 M7 78.80 95
8 Compaq Computers Corp. 81.70 1200 M92 25.30 122
9 CompUSA, Inc. 81.29 2400 - 5.29 126
10 Microsoft Corp. 78.39 10337 M6 14.50 134

* SELLING POWER RANK:  M = MANUFACTURING;  S = SERVICE

Electronics

Total Ratings:  1227
Segment Rank Company Name Average Customer Rating Size of Sales Force SP 400 Rank Sales Volume (Billions) World Class Sales Rank
1 Graybar Electric Company, Inc. 91.05 1400 - 3.30 8
2 Arrow Electronics, Inc. 89.67 NA - 8.11 16
3 Future Electronics, Inc. 89.29 NA - NA 18
4 Motorola, Inc. 88.82 NA - 29.50 23
5 Carlton-Bates Co. 88.65 NA - NA 27
6 GE Electrical Dist. and Control 87.44 NA - NA 55
7 Mitsubishi Corp. 87.37 NA - 118.93 60
8 Lucent Technologies, Inc. 86.67 8000 M9 29.00 74
8 Rockwell International Corp. 86.67 1690 M62 7.02 74
10 Premier Industrial Corp. 86.60 NA - NA 80

* SELLING POWER RANK:  M = MANUFACTURING;  S = SERVICE

Freight/delivery

Total Ratings:  1133
Segment Rank Company Name Average Customer Rating Size of Sales Force SP 400 Rank Sales Volume (Billions) World Class Sales Rank
1 Arkansas Best Corporation 87.88 501 - 1.63 47
2 American Freightways Corp. 87.62 NA - .96 52
3 CNF Transportation, Inc. 87.00 779 S148 4.61 68
4 Consolidated Freightways 86.82 50 - 2.27 71
5 Yellow Corp. 85.74 1169 S120 3.14 87
6 USFreightways Corp. 85.00 1200 - 1.72 97
7 FDX Corporation 83.69 1297 S112 16.10 114
8 United Parcel Service 83.28 3000 S81 22.46 116
9 Roadway Express, Inc. 82.70 NA - 2.68 118
10 DHL Worldwide Express 79.38 NA - 4.80 131

* SELLING POWER RANK:  M = MANUFACTURING;  S = SERVICE

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Health care supplies

Total Ratings:  1347
Segment Rank Company Name Average Customer Rating Size of Sales Force SP 400 Rank Sales Volume (Billions) World Class Sales Rank
1 Hillenbrand Industries, Inc. 90.87 NA - 1.95 9
2 Zimmer, Inc. 89.13 NA - NA 20
3 Burrows Co. 88.57 NA - NA 32
4 Medtronic, Inc. 88.00 800 M122 2.61 45
5 Owens & Minor, Inc. 87.28 300 - 3.19 63
6 Medline Industries, Inc. 87.21 NA - .66 64
7 Allegiance Corporation 84.40 626 M145 4.44 105
8 Johnson & Johnson, Inc. 84.32 4500 M22 22.80 106
9 Baxter International, Inc. 83.87 NA   6.24 110
10 General Medical Corp. 83.33 NA - NA 115

* SELLING POWER RANK:  M = MANUFACTURING;  S = SERVICE

Maintenance, repair & operations (MRO)

Total Ratings:  1161
Segment Rank Company Name Average Customer Rating Size of Sales Force SP 400 Rank Sales Volume (Billions) World Class Sales Rank
1 Motion Industries 91.99 1632 - 1.85 4
2 Applied Industrial Tech. 91.90 2800 M42 1.49 5
3 McMaster-Carr Supply Co. 88.78 NA - NA 26
4 W.W. Grainger, Inc. 88.51 NA - 4.28 35

* SELLING POWER RANK:  M = MANUFACTURING;  S = SERVICE

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ADP's award
Automatic Data Processing award presentation
(click on image for larger version)

Office productivity

Total Ratings:  697
Segment Rank Company Name Average Customer Rating Size of Sales Force SP 400 Rank Sales Volume (Billions) World Class Sales Rank
1 Automatic Data Processing 88.54 3200 S73 4.80 34
2 Eastman Kodak Co. 88.42 4600 M19 13.90 40
3 Xerox Corp. 87.88 5800 M13 18.80 47
4 Panasonic USA 87.50 NA - NA 53
5 IKON Office Solutions, Inc. 87.21 6000 S47 5.59 64
6 Kelly Services, Inc. 86.25 5000 S57 3.97 83
7 Canon, Inc. 85.22 NA - 23.10 95
8 Ricoh Co., Ltd. 84.72 NA - 10.55 102
9 Pitney Bowes, Inc. 83.87 4294 M25 4.22 110
10 Manpower, Inc. 82.50 1200 S118 7.95 119

* SELLING POWER RANK:  M = MANUFACTURING;  S = SERVICE

TOP

Office supplies

Total Ratings:  810
Segment Rank Company Name Average Customer Rating Size of Sales Force SP 400 Rank Sales Volume (Billions) World Class Sales Rank
1 Viking Office Products, Inc. 91.50 NA - 1.49 7
2 BT Office Products Intl. 88.79 NA - 1.60 25
3 Boise Cascade Office Prod. 88.49 1000 M106 2.89 37
4 Corporate Express, Inc. 87.20 2000 - 3.94 66
5 Staples, Inc. 85.77 270 - 6.11 86
6 Office Depot, Inc. 83.80 1000 - 7.09 112
7 OfficeMax, Inc. 80.00 700 - 4.04 129

* SELLING POWER RANK:  M = MANUFACTURING;  S = SERVICE

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Reynolds & Reynolds
Reynolds & Reynolds award presentation
(click on image for larger version)

Paper and business forms

Total Ratings:  1349
Segment Rank Company Name Average Customer rating Sales Volume (Billions) SP 400 Rank Sales Volume (Billions) World Class Sales Rank
Paper:            
1 Alling and Cory 92.14 260 - 4.59 3
2 Spicers Paper, Inc. 91.85 NA - NA 6
3 Westvaco Corp. 90.53 NA - 2.96 10
4 XpedX 90.25 800 S147 5.00 11
5 Weyerhaeuser Co. 88.61 1200 M95 11.00 30
6 Unisource Worldwide, Inc. 88.49 715 M131 7.46 37

 
7 Champion Intl. Corp. 88.31 500 M165 5.70 41
Business Forms:            
1 Reynolds & Reynolds Co. 90.00 1215 M87 1.52 14
2 Moore Business Forms 86.61 1500 M72 2.60 78
3 Standard Register Co. 81.30 2074 M51 1.18 125

* SELLING POWER RANK:  M = MANUFACTURING;  S = SERVICE

Hoffman-LaRoche
Hoffmann-LaRoche Ltd. award presentation
(click on image for larger version)

Pharmaceuticals

Total Ratings:  610
Segment Rank Company Name Average Customer Rating Size of Sales Force SP 400 Rank Sales Volume (Billions) World Class Sales Rank
1 Hoffmann-LaRoche Ltd. 87.78 1650 M64 13.00 51
2 Abbott Laboratories 87.39 2850 M41 12.10 59
3 Bergen Brunswig Corp. 87.00 NA - 13.10 68
4 Merck & Company, Inc. 86.82 4503 M21 24.70 71
5 Eli Lilly & Company 86.39 2515 M46 8.52 81
6 American Home Products Corp. 85.68 4100 M27 14.10 88
7 McKesson Corp. 85.00 NA - 21.80 97
8 AmeriSource Health Corp. 84.75 200 - 8.76 101
9 Pfizer, Inc. 84.62 4437 M24 13.60 103
10 Cardinal Health, Inc. 83.07 NA - 15.90 117

* SELLING POWER RANK:  M = MANUFACTURING;  S = SERVICE

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O'Neal Steel
O'Neal Steel award presentation
(click on image for larger version)

Primary metals

Total Ratings:  1139
Segment Rank Company Name Average Customer Rating Size of Sales Force SP 400 Rank Sales Volume (Billions) World Class Sales Rank
1 O'Neal Steel 89.47 NA - .76 17
2 Cargill Steel 88.82 NA   51.00 23
3 Reliance Steel & Aluminum Co. 88.65 NA - 1.16 27
4 A.M. Castle & Co. 88.57 NA - .79 32
5 Thyssen, Inc. N.A. 87.89 NA - 6.49 46
6 Bethlehem Steel Corp. 87.83 108 - 4.55 49
7 Reynolds Metals Co. 86.67 NA -   74
8 Ryerson-Tull Inc. 85.44 NA - 2.85 92
9 USX-U.S. Steel Group 85.00 NA - 7.00 97
10 Earle M. Jorgensen Co. 84.11 NA - 1.05 108

* SELLING POWER RANK:  M = MANUFACTURING;  S = SERVICE

Rubber

Total Ratings:  444
Segment Rank Company Name Average Customer Rating Size of Sales Force SP 400 Rank Sales Volume (Billions) World Class Sales Rank
1 Gates Rubber Co. 88.59 NA - 1.25 31
2 Goodyear Tire & Rubber Co. 86.73 6500 M11 12.80 73
3 Mark IV Industries, Inc. 86.13 NA - 2.21 84

* SELLING POWER RANK:  M = MANUFACTURING;  S = SERVICE

SBC Communications
SBC Communications, Inc. award presentation
(click on image for larger version)

Telecommunications

Total Ratings:  581
Segment Rank Company Name Average Customer Rating Size of Sales Force SP 400 Rank Sales Volume (Billions) World Class Sales Rank
1 SBC Communications, Inc. 85.36 10403 S22 26.60 94
2 Nortel Networks 84.29 NA   16.00 107
3 AT&T Corp. 84.04 10000 S23 51.20 109
4 Bell Atlantic Corp. 82.50 NA - 30.60 119
5 Ameritech Corp. 81.72 25000 S10 16.60 121
6 BellSouth Corp. 81.59 NA - 20.56 123
7 GTE Corp. 80.43 3500 S72 24.40 127
8 MCI World Com, Inc. 79.56 6500 S41 8.86 130
9 Sprint Corp. 79.30 1500 S109 15.50 132
10 US West, Inc. 78.96 NA - 11.30 133

* SELLING POWER RANK:  M = MANUFACTURING;  S = SERVICE


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Back to 1999 Winners main page

EXCERPTED FROM JANUARY/FEBRUARY 1999 SELLING POWER MAGAZINE.
COPYRIGHT 1999 PERSONAL SELLING POWER INC.